Tour leader - Gennady S. · Tripsider.com

Last seen 18 days ago
Hello, my name is Gennadiy
On Tripsider.com since July 2021
On Tripsider.com since July 2021
Russia, Krasnoyarsk
I speak Russian, English
6 countries visited
Verified
6 reviews

I organize tours in the mountains without backpacks. Excellent knowledge of the natural park Ergaki (Sayan Mountains), Altai (Belukha location). Was on top of Elbrus, Munku-Sardyk, Borus, Belukha, etc. Went to the foot of Mount Everest in 2019, before the borders were closed. Planning to be there again in 2022! More

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Meet the friendly team. These guys will make your trip unforgettable!
Gennady
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Rating 4.33 (6 reviews)
About the tour: To say that the trip to Kamchatka was unique, amazing and unforgettable is an understatement. Many thanks to Gennady and his team not only for the most interesting, informative and cozy trip, but also for the super atmosphere and for the super emotions that we had every day. That was awesome!!! Read more
About the tour: We constantly book tours through you, but this time we were horrified by the tour organization and the incompetent tour guide. I'll start one by one:
1) The tour program says that we were to be picked up from the airport. No one met us.
2) The program included check-in at the Black Pearl cottage, but we were checked into an Aerohotel, which is located a kilometer from the airport by the road. Upon request to change our place of stay, the guide suggested that we sleep in sleeping bags in the attic.
3) Force majeure happened and we were poisoned (for some reason, the guides did not warn us that we should not overeat crabs and caviar so as not to get protein poisoning. Such frequent cases should have been warned, especially in Kamchatka), I had to go to an ambulance and spend two days there. We missed the rafting program and the night in the cottages. We were not offered compensation for this.
4) Food. The program read “Meals on the active part of the route with exquisite Kamchatka and European cuisine”. How can you explain our regular lunches, which consisted of one piece of bread, cream cheese and a slice of cheese on top+suckles for one person? Assuming that one day it took 15 hours to climb the volcano and that day we received only three sandwiches. Can this be called fine dining, or at least food? There are no strong complaints about breakfast and dinner.
5) Due to a broken car, excursions to Gorely volcano and caves were missed. No compensation was offered either.
6) The program indicated that we would swim in thermal springs under a waterfall in a small valley of geysers. This did not happen. And a hearty lunch too.
7) On the penultimate day of the tour, I became very ill and we had to leave Khalaktyrsky Beach so as not to get worse. They told us to walk 4 km in the dark (for a minute, when we were walking on the road, and the guide was just joking), they did not even offer us a ride to the surf club so that we could get in touch and call a taxi to the city.
It was very unpleasant to be on tour with such an organization; beautiful Kamchatka was left with only negative emotions.
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Travel expert's answer: Good afternoon Alice! Thank you for your feedback on the youtravel aggregator. Arbitrage Utravel received comprehensive information from us in the form of photos, internal screenshots from the organizer's phone, guides, feedback from other participants and other organizational information. But the company's policy does not allow you to delete a review. So we ask you to do this. Alice, we have evidence for each item (ordering transport, escorting you to the hospital, Khalaktyrsky beach, weather conditions that caused something to be adjusted, etc.). If you wish, we will describe everything here in detail. In any case, we are sorry that you have just such an experience visiting Kamchatka. This is a really beautiful, unique and harsh land. We will be glad to see you on our new trips and we will discuss additional conditions for you! Regards, Gennady Read more
About the tour: Ergaki... it was our acquaintance, which transformed into love... of course we love our pillars... but this is a completely different love story... my son was vacationing in this format for the first time... spending the night in tent... around the taiga... mountains... and a bathhouse in the middle of the forest... kaaaaif... and what delicious food is in the taiga... not at all like at home and in the school cafeteria, EVERYTHING here is ESPECIALLY TASTY (I quote the child ))... but how great it is to walk through the forest and eat berries from the bush... and there is a fabulous forest all around... and mountains, like in movies about elves and hobbits))) And after returning home, the words are “mom, next time we'll go there to week” - for me, this is the best review))) thanks to Gennady, Alyona, Viktor, Angelica... you have a million hearts ❤ Read more
Travel expert's answer: Thanks for such a warm review, Elena! :) Our guides and cooks are always happy to evaluate their work and are ready to develop further. We look forward to seeing you on new trips! Read more
About the tour: It's a very busy tour. It is interesting to have a variety of places and species, as well as housing and conditions. For example, the first and last day in a cottage with a sauna and jacuzzi to get ready and depart from the tour. Then live in tents in camping conditions, and again cottages and guest houses. This contrast does not let you get bored and tired of the conditions. The most interesting thing about the tour is probably climbing volcanoes with unearthly views, although everything else also gives a lot of impressions, for example, Khalaktyrsky Beach. Read more
Travel expert's answer: Thank you for your detailed feedback, Maxim! The tour is really intense. Nevertheless, this season they reduced the program, removed the tents (and left places to stay). An information channel has been added via chat. We plan to add a chatbot for the most popular questions. We look forward to seeing you on our new trips) Read more