Tour leader - Aigul K. · Tripsider.com

Last seen 12 days ago
Hello, my name is Aygul
On Tripsider.com since May 2021
On Tripsider.com since May 2021
Kyrgyzstan, Bishkek
I speak Russian, English
5 countries visited
2h.
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Verified
9 reviews

Hi, I'm Aigul!
I will show you the most famous and unknown places of the mountainous country of Kyrgyzstan!

My tours are suitable for those who do not like to wear themselves out with many days of hiking, but at the same time like to relax in nature with maximum comfort!

For a thrill on all the tours I add a pinch of extreme!

Do you want to go to the country of nomads?
Choose the suitable program or write me together we will choose you the best rest!
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2h.
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9 reviews
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Meet the friendly team. These guys will make your trip unforgettable!
Mikhail
Михаил обладает глубокими знаниями в области туризма, многолетним опытом работы с клиентами. Он всегда в курсе последних тенденций и предложений на туристическом рынке, что позволяет подбирать интере... +more
Михаил обладает глубокими знаниями в области туризма, многолетним опытом работы с клиентами. Он всегда в курсе последних тенденций и предложений на туристическом рынке, что позволяет подбирать интересные и выгодные туры. Его компетентность гарантирует, что ваше путешествие пройдет безупречно. hide
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Rating 4.67 (9 reviews)
About the tour: Everything turned out with a bang! Great road movie in a comfortable car around Issyk-Kul Lake. With an excellent ethnic and gastronomic component and the opportunity to immerse yourself in the life of local residents. The bombing views of nature in winter, the grandeur of the mountains and the lake's philosophy of tranquility, the brightness of colors and the bizarre shapes of the canyens... all this contributed to a complete reset and a meditative perception of reality... And the thoughtful organization of the trip allowed me not to worry about anything (huge respect to the organizers!) Read more
About the tour: Our first trip to Kyrgyzstan went off with a bang! We are grateful to Aigul's team and especially to guide Anna for the excellent organization, a lot of interesting information and our peace of mind at all stages of the journey.
It so happened that there were no other tourists in the group besides us; we felt very comfortable. The driver Roman is great, he drives carefully and carefully, the car is well-maintained both inside and outside, and comfortable.
The program was adapted to our preferences, which is not always the case. We also separately indicated that we would like to travel with a guide (not only with a guide driver), and this wish was also fulfilled, for which we are very grateful! Guide Anna is a professional in her field, she talks a lot, in an understandable and interesting way.
Moreover, the team promptly helped us find an apartment in Bishkek when we had a force majeure event. In short, guys are great! We heartily recommend it.
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About the tour: My trip to Kyrgyzstan with Aigul was a real emotional fairy tale! I've just come back from this amazing country and my heart still flutters with vivid impressions.

From the very beginning of my adventure, Aigul showed high professionalism and care for every detail. She didn't just organize the tour, she created an atmosphere of friendliness and warmth that immediately captivated me. I felt like I was in good hands and was able to fully relax while enjoying the adventure.

We started our journey by exploring Bishkek, the magnificent capital of Kyrgyzstan. Aigul showed me all the most interesting places, architectural masterpieces and beautiful parks. I was amazed at the power and beauty of this city. We also visited various museums, where Aigul busily shared her knowledge about the country's history and culture. And the delicious local cuisine, which we tried in cozy restaurants, opened up new gastronomic aspects for me.

However, the most heartwarming moment of my trip was associated with Lake Issyk-Kul. This place filled my soul with incredible beauty and tranquility. When I first saw its crystal clear waters and majestic mountains, my heart sank with delight. Aigul and I went on a boat, enjoying the magnificent views and breathing the fresh mountain air. And when I took a dip in the lake, I felt like I was part of this magical place. These were moments of true happiness that will remain in my memory forever.

We also went to the Tien Shan Mountains, where we had even more adventures. Hiking under Aigul's guidance has become a real challenge for my spirit and body. But I was happy walking along mountain trails surrounded by gorgeous scenery and the smell of freshness. Aigul has always been supportive and concerned about our safety, and I could fully trust her.

In addition to natural wonders, we visited historical sites such as the Burana Tower and the ruins of the ancient city of Balasagun. Aigul recreated images of the past for me and immersed me in the atmosphere of ancient times. I felt a real connection with the history and culture of Kyrgyzstan.

My journey with Aigul was a real revelation. It wasn't just a tour, it was a magical journey filled with emotions, joy and adventure. I am grateful to Aigul for her passion for her work, her attention to detail and her ability to create an unforgettable atmosphere. I recommend this tour to anyone who is looking for real emotions and wants to see the world in all its beauty.
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About the tour: The organization of the tour was unsatisfactory. Travel expert Aigul, as soon as she got the money, immediately lost interest in us. We saw her only once. During the entire tour she did not once inquired about how everything was going. The route itself was very different from the advertised conditions. We had only the driver Alexei. There was no guide (although it was stated in the description of the tour), there were no excursions. The driver only drove. Information zero. All looked themselves on the Internet. In addition, every day the driver demanded extra payment. Transfer (airport back and forth) paid for yourself and separately, although included in the cost of the tour, from the program driver arbitrarily excluded several sites. The tour was reduced to 4 days (from 6) - there was no Rukh Ordo, springs 1 time instead of 4, canyon, Burana tower, Osh market. Naturally, no one refunded the money (not spent on it). On the contrary, we had to book and pay for two more days of hotel accommodation in Bishkek. The driver demanded to pay for extra fuel, we had to pay for his meals. We paid an additional 6,000 instead of the 800₽ we were supposed to pay for the boat. There were no excursions. We were just taking and leaving. We walked in the mountains by ourselves, though in some places it was dangerous. Aigul assured us that there would be rooms with facilities on the route (except the yurt). In the end the rooms were without conveniences, the most budget variant. The driver said: "I was given 20 thousand for everything (although Aigul got 93500 on hand), it's not enough. So during the whole route he demanded extra payments, even for fuel, and changed the route himself. The driver took me on horseback rides only after a scandal. He said that he did not know the way. We looked for it by ourselves with the help of the navigator. When I called Aigul and told her that we had to stop the tour on the 4th day (of 6) she didn't ask any questions. It felt as if we were walking wallets, interested in the so-called travel expert only in that capacity. I have not seen such greed and unprofessionalism in the travel industry for a long time. Now I understand why there are so few Russian tourists in Kyrgyzstan. The good thing is that the guest houses on the route were kindly and warmly welcomed. Horse rides in Chon Kemin (Cordon Guest House) - super! Read more
Travel expert's answer: Hello Anna! I am very sorry that your expectations from your vacation to Kyrgyzstan were not met! My team and I sincerely regret that we could not find a vacation to suit your preferences! I would like to clarify and comment on this situation: When taking individual tours (in your case there were two of you), we always make adjustments to the program based on the tourist's wishes for a vacation and we approved the final program in WhatsApp correspondence and it was slightly different from the program downloaded here I would like to comment on some points from your review: “Only the driver Alexey Gida was with us (although he was stated in the tour description), there were no Tours” -The tour description did not say that there would be a guide, we agreed that there would be a driver-guide -The excursions were according to the program: at the Petroglyphs Open-Air Museum and the Rukh Ordo Historical and Cultural Center, we still have the tickets used “In addition, the driver demanded an additional payment every day” -We are very sorry that you found yourself in this situation, we had a conversation with the driver, your words and his words go against each other. We have taken certain measures to prevent such situations from happening again The transfer (airport round trip) was paid independently and separately, although it was included in the tour price; -the final program did not include a transfer from/to the airport (I booked a meeting for you from the airport as agreed) “The tour was reduced to 4 days (out of 6) - there was no Rukh Ordo, springs once instead of 4, the canyon, the Buran tower, the Osh market. Naturally, no one returned the money (not spent on this) “ “When I called Aigul and said we had to stop the tour for 4 days (out of 6),” Here I see a contradiction between your words, at first it was written that we shortened it ourselves, and then that you decided to shorten the tour from 6 to 4 days. In fact, the decision was made by you When we were finishing our conversation, I offered to change my hotel reservation in Bishkek to which I received the answer “I'll figure it out myself” According to our team's policy, if the tour ends prematurely at the initiative of tourists, then the tour is not refundable, if the tour ends prematurely due to the fault of our team, then of course we recalculate the tour cost “The driver said they gave me 20,000 for everything” We have a contract with a driver that clearly specifies the route, km and his rewards, and this amount is much more than the amount you announced “changed the route on my own” Here I agree with you that he changed the route but NOT ON HIS OWN, and if you wish, additional points were added that were not on the route, in which case we made concessions so that you could have a good impression of our country With these comments, I wanted to clarify the situation, and we are very sorry that your expectations were not met, we will be waiting for you to visit our country and this time we hope to create a tour that you would like! I would like to remind you that our team always offers an individual approach to all tourists and creates a tour specifically for this group/tourist, taking into account all the nuances (age, activity, interests, health conditions, etc.) and the wishes of tourists, we do not have the same individual tours. All tours are adjusted based on the interests and wishes of tourists! Regards, Travel Expert-Mamytova Aigul! Read more